What makes up Citron Hygiene’s excellent NPS?

Citron Hygiene’s current Net Promoter Score of 80 is one of the best in the hygiene services industry and we’re certainly very proud of that! In this article, we’ll be taking a look at what makes up our excellent NPS value and how we support our customers. What is a Net Promoter Value (NPS)? Net Promoter… Continue reading What makes up Citron Hygiene’s excellent NPS?

Christmas Films: The Dos & Don’ts of Practicing Good Hygiene (Or Not)

Christmas films bring a buzz around some may argue to be the ‘most wonderful time of the year’. They can be fun, inspiring, heart-warming, funny or breath-taking, and even action-packed (although there is some debate over whether Die Hard is a Christmas film or not). No matter what film you choose to watch, most importantly… Continue reading Christmas Films: The Dos & Don’ts of Practicing Good Hygiene (Or Not)

Extending services across Greater London

Citron Hygiene have opened two new customer service centres in Mitcham & Barking in order to provide an improved service for Londoners.

Plate Up High Standards – Hygiene Tips for Restaurants

Restauranteurs should take note:  the key to creating a good impression with your business may not be the food, service or decor. The most revealing experience a customer has in a restaurant isn’t usually at the table, but in the washroom. A recent YouGov survey found that 97% of British people would be put off returning… Continue reading Plate Up High Standards – Hygiene Tips for Restaurants

8 Hygiene Facts for The Christmas Season

The festive season is almost upon us. For many of us, this means winding down and relaxing, and enjoying the season with our friends and family. Although the pandemic has hit people and businesses hard for the last couple of years, with the successful vaccine rollout and booster programme we can now look forward to… Continue reading 8 Hygiene Facts for The Christmas Season

Breaking The Taboo Around Men’s Incontinence & Waste Disposal

Have you ever seen a hygiene waste disposal unit in a men’s toilet? It’s probably unlikely, because many people assume all waste is “feminine hygiene waste” and no-one really considers “male hygiene waste” – why would you? Well, it’s more common than you think and it is now time to break the taboo surrounding male incontinence.

Citron Hygiene Launches Online Washroom Products Store

A washroom is one of the most visited rooms in a business and a poorly maintained washroom without essentials such as soap and toilet paper can present a particularly bad image to your staff, customers and visitors. Imagine a scenario where you rush to the toilet at lunch time, only to find there’s no toilet… Continue reading Citron Hygiene Launches Online Washroom Products Store

What Factors Are Important to Consumers When it Comes to Public Washroom Experience?

Regardless of the size of your business, the public washroom can make or break a customer experience. After all, it’s often the first or last interaction a customer has with a business, and perhaps not surprisingly, a negative experience can leave a long-lasting impression. None more so in the wake of the Covid-19 pandemic. While… Continue reading What Factors Are Important to Consumers When it Comes to Public Washroom Experience?

Helping your business be more time & cost efficient by using effective floorcare solutions.

Did you know that 70 – 80% of the dirt and debris lurking around your business is walked into your buildings from outside?

A History of The UK Sanitary Towel Bin & How These Services Have Changed

It’s almost 65 years since Citron Hygiene revolutionised sanitary hygiene in the UK by introducing the first sanitary hygiene unit to the market. Since 1955, we have continued to lead the way; providing sanitary bin services to businesses across the country ensuring females can dispose of sanitary hygiene waste effectively and hygienically. We have also… Continue reading A History of The UK Sanitary Towel Bin & How These Services Have Changed