1. Log into the portal.
2. Click the “Billing History” tab. You will see all the current and historical invoices for your account.

Rental Services:

For monthly-based invoice periods (eg monthly, quarterly, annual)

qty x charge per week x 52 / 12 = monthly charge
monthly charge x months = period charge

eg:-

7 units x £3.80 per week x 52 / 12 = £115.27 per month ^{(rounded to nearest whole pence)}
£115.27 x 3 months = £345.81

Part calculations use the monthly charge/number of days in the month x actual rental days

For weekly-based invoice periods (eg 4 weekly, 445)

qty x charge per week = weekly charge

weekly charge x weeks = period charge

eg:-

7 units x £3.80 per week x 4 weeks = £106.40

Part calculations use the weekly charge / 7 x actual rental days

Usage Services:

qty x charge per unit = period charge

1. Log into the portal.
2. Click the “Billing History” tab. You will see all the current and historical invoices for your account.

1. Log into the Citron portal.
2. Click the “Outstanding Invoices” tab.

1. Log into the Citron portal.
2. Click on the “Billing Details” tab.
3. On the right hand side, under the “Action” column, click on the “Set/Change Email” link.

1. We offer a variety of payment methods for your convenience, please see details below.

   Bank Transfer:

   To pay via bank transfer please use the below account details and quote your business name or customer account number as a reference.

   Bank:                                  Virgin Money

   Account Name:                 Citron Hygiene UK LTD

   Sort Code:                          05-03-81

   Account Number:             49331587

   Debit/Credit Card:

   To pay over the phone by card please call 08000 66 55 52 and follow the options to make a payment with the credit control team.

   Direct Debit:

   If you would like to automate your payments, please click the following link to our documents section on our website.

   Here you can download and print the Direct Debit mandate and return to us by 1^st class post to the below address – Please note, we cannot accept emailed scanned copies.

   Credit Control
   Citron Hygiene UK LTD
   Ceva House, Ashby Business Park
   Excelsior Road
   Ashby de la Zouch
   LE65 1NU

   If you have any issues with the form, please email credit control directly at ukcreditcontrol@citronhygiene.com or call us on 08000 66 55 52 where we will be happy to help.

   Cheque:

   Please make cheques payable to Citron Hygiene UK LTD and send by 1st class post to our offices at the below address.

   Citron Hygiene UK LTD
   Ceva House, Ashby Business Park
   Excelsior Road
   Ashby de la Zouch
   LE65 1NU