In its second global survey, Citron Hygiene continues to consistently rank highly with its customers. Showing a slight increase on a similar survey in 2011, customers rated Citron Hygiene as follows:
• 94% of customers agreed that Citron Hygiene provides them with value for money
• 92% agreed Citron Hygiene understands its customers needs;
• 93% of customers said they trust Citron Hygiene to do the right thing at all times;
• 93% said Citron Hygiene will always act in the customer’s best interest.
In addition, an overwhelming majority of customers said Citron Hygiene was the best and/or better than most other suppliers.
The research was carried out amongst Citron Hygiene’s customers in Australia, Canada, India, Ireland, New Zealand, Portugal, Spain, South Africa, Thailand and the United Kingdom towards the end of 2013.