Welcome to Citron Hygiene

Thank you for choosing Citron Hygiene!

In this online guide, you'll find all the details you need to make your setup as smooth as possible:

  • How to register for the Citron Portal
  • Frequently Asked Questions
  • When you can expect your items to be installed
  • Who to contact if you need support.

About Citron Hygiene

With over 45 years of industry experience, we are one of the world’s leading providers of washroom hygiene services and products. Our mission is to elevate the washroom experience with an industry-leading range of solutions, supported by reliably on-time, hassle-free, expert service. 

With nationwide coverage, our local hygiene technicians deliver innovative solutions for sanitary bins, air care, washroom hygiene, water management and washroom vending.  

Our network of world-class partners enables us to provide all leading products and services on one single contract, making us the ideal choice for you. 

Citron Hygiene will help you enhance and preserve your company’s reputation through your washroom. As global experts in washroom hygiene, we like to share out knowledge with you in our many blogs and guides available in our Knowledge Centre.

A Citron Hygiene washroom is more than just a washroom.

The Citron Portal

We’ve made it simple to see all your essential washroom documents, in one place. As part of our service, we offer a completely free online portal that provides a range of benefits, including:

  • 24/7 access – simply log in to see all your account details
  • View the planned next service date and also your full-service history
  • Full visibility of services you use with us, even when across multiple sites
  • Get a complete history of all your invoices, statements and credits
  • Completely online, so no need for lengthy paper documents

Installation Time Frames

Your items will be installed within 1-2 weeks of your order date.

For more information, visit the Citron Portal.


(Open 9am to 5pm)

0800 066 55 52

(Open 9am to 5pm)

Ceva House
Ashby Business Park
Excelsior Road
Ashby de la Zouch
LE65 1NU

Frequently Asked Questions

A Duty of Care document is needed to prevent any other persons committing the offences of depositing, disposing of or recovering controlled waste without a permit/waste management license. When waste is transferred, correct documentation describes the waste and other relevant details

COSHH stands for the Control of Substances Hazardous to Health. COSHH assessments are health and safety documents produced by a ‘competent’ person. These documents are created to monitor the production or use of hazardous substances within your work environment. Citron Hygiene produce COSHH assessments for our employees that use chemicals on customer sites or our own.

A consignment note is a documentation that is left when hazardous waste is removed from your site. It is legal documentation, and it details a description of the waste, where the waste has been removed from, and where it will be taken. It should be signed by us, Citron Hygiene as the carrier of the waste, and also yourselves and then kept on your site.

We have a range of solutions that cover every aspect of the washroom and furthermore if you need any consumables items, we have everything you need at https://citronhygieneshop.co.uk/

Our sales teams will be happy to support you and can be reached at 08000 66 55 52 or via e-mail at ukservice@citronhygiene.com

citron hygiene's washroom and menstrual hygiene products

Explore our other solutions

We provide solutions for every aspect of the washroom. See how we can help elevate your washroom further by browsing our online brochure.

Find out how we can help elevate your washroom experience. Talk to us.

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