Managing Your Accounts

In order to make managing your account(s) with Citron Hygiene simpler, our customer services team are always on hand to help. Whether you have a query regarding your payments, a general enquiry about your account or are looking to switch to electronic invoicing all the contact details you need can be found here.

Method of Payment

Direct Debit

Did you know our most popular method of payment is by direct debit? For more information dial 08000 665 552 or alternatively email ukcreditcontrol@citronhygiene.com 

Pay Your Invoices Online

Make your on-line payment, review your statement and manage your account in real time, 24 hours a day, 7 days a week. Log on to www.paycannon.com

Please send all Remittance Advice to ukcreditcontrol@citronhygiene.com or post Citron Hygiene UK Limited, Unit 2, Bardon 22 Industrial Estate, Bardon Hill, Coalville, Leicester LE67 1TE

Make an Enquiry

    • For general enquiries or to update your contact details please email UKcreditcontrol@citronhygiene.com alternatively please call 08000 665 552 and speak to an advisor. Please have your Account No. ready it’s at the top right hand corner of your statement.
    • Please ensure details of your purchasing order are forwarded to UKponumbers@citronhygiene.com or alternatively dial 08000 6665 552
    • For copy invoices please access your online portal. See below for instructions.
    • You can now manage all your invoices and statements online; just click on LOGIN from our homepage and then click on REGISTER.  Click here or call 08000 665 552 and speak to an advisor if you need help. Please help us reduce print and paper.
    • All BACS payments to:
      • Bank: Yorkshire Bank, 29 Horsefair Street, Leicester. LE67 1TE
      • Account Name: Citron Hygiene UK Limited
      • Account No: 49331587
      • Sort Code: 05-03-81
      • IBAN: GB31YORK05038149331587
      • Swift Code: YORKGB21381
      • VAT Reg: GB485679480
      • Company Reg: 02672361
  • Remittances should be addressed to: Citron Hygiene UK Limited, Unit 2, Bardon 22 Industrial Estate, Bardon Hill, Coalville, Leicester LE67 1TE. Alternatively, you can email your remittances to : UKcreditcontrol@citronhygiene.com